Rates & Insurance
Accepted Payment Methods
Cash
Interac
Credit Card
Cancellation Policy
24-hour notice is required for cancellations.
Missed appointments or late cancellations will be charged the full session fee.
Clients who pay by credit card will be automatically charged for no-shows or late cancellations. A receipt will be provided at the next appointment.
Insurance & Coverage
Self-employed individuals may claim therapy fees as a tax deduction.
Check with your insurance provider to confirm if Registered Psychotherapists or Registered Marriage and Family Therapists are covered.
If you have extended health coverage through your employer benefits, you may be eligible for reimbursement.
OHIP does not cover therapy fees.
Do You Accept Insurance?
Yes! Many insurance plans cover mental health services. However, you will need to pay for your session upfront and request reimbursement from your insurance provider.
Is Counselling Covered by Employee Health Plans?
Most employee & student health plans (e.g., Blue Cross, Manulife, Sunlife) provide coverage for Clinical Counsellors or Registered Psychotherapists. Check with your insurance provider to confirm your eligibility.
Questions to Ask Your Insurance Provider:
Before scheduling your session, call your insurance company and ask:
✔ What are my mental health benefits?
✔ Do I have coverage for a Registered Psychotherapist?
✔ How much is covered per therapy session?
✔ Do I need a referral from my doctor?
✔ How many sessions are covered per year?
How Payment Works
1️⃣ Pay for your session upfront.
2️⃣ Submit a claim to your insurance provider.
3️⃣ Receive reimbursement (if covered under your plan).
Online Payment & Booking Policy
Being charged for your scheduled session.
Being charged for missed appointments.
Being charged for late cancellations.
Secure and confidential payment processing.
No refunds for canceled sessions—however, the payment can be applied to a future session.
Common Questions
Frequently Asked Questions about Our Services and Insurance.
What forms of payment do you accept?
We offer a variety of payment methods, including major credit cards and online payment platforms, ensuring a convenient experience for our clients. For further assistance, please reach out to us directly.
How does the insurance claim process work?
Your insurance claims can be processed conveniently through our office. We work closely with various providers to guide you through every step, ensuring clarity and support throughout the process.
What if I need to reschedule my appointment?
If you need to reschedule your session, please contact us at least 24 hours in advance. We’ll work together to find a suitable time that fits your schedule and needs.
Are online consultations available?
Yes, we offer online consultations to ensure you have access to our services from the comfort of your home. Our virtual sessions are designed to provide a supportive and effective atmosphere.
Still Have Unanswered Questions?
If there are other queries or concerns that aren’t addressed here, please feel free to reach out to us. We’re committed to providing you with the information you need to feel supported and informed.